Good to have you here.
Do you want guidance and deep tool support for your social media efforts so you can:
- Increase customer adoption and evangelism
- Reduce sales costs
- Increase visibility in the marketplace
- Where do you integrate the many threads of social media?
- How do you measure your results?
- How do you develop the organizational knowledge to be successful in emergent social landscapes?
Program Objectives
- Assess and improve tool use and application, including metrics
- Provide reports and power tools
- Develop skills in communication, strategic thinking, and collaboration
- Transfer expert social media practitioner abilities
- Create community of practice for ongoing learning
- Assessment provides benchmark for learning
- Classroom training transfers skills in areas such as:
- social media toolkit
- advanced search strategies
- social media attraction and traction
- writing for online engagement
- metrics and measures
- sentiment reporting
- Coaching to fluency
- Co-learning circles for ongoing practice
